1214 Apollo way, Sunnyvale CA

669-315-4545

events@shubhamhalls.com

Privacy Policy for Shubham Halls

Effective Date: July 21, 2026

Shubham Halls (“Shubham Halls,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, submit an inquiry, communicate with us, book our venue or related services, or otherwise interact with Shubham Halls.

Shubham Halls is located at:

1214 Apollo Way
Sunnyvale, CA 94085

Please read this Privacy Policy carefully. By accessing or using our website or services, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect information that you voluntarily provide to us, information generated through your use of our services, and limited information automatically collected when you visit our website.

Personal Information

We may collect personal information such as:

  • Your name

  • Email address

  • Telephone or mobile number

  • Mailing or physical address

  • Communication preferences

  • Information provided through an inquiry, contact form, telephone call, email, text message, venue tour request, tasting request, or booking form

Event and Service Information

We may collect information concerning your event or requested services, including:

  • Event type

  • Event date and time

  • Estimated or final guest count

  • Venue and hall preferences

  • Catering selections

  • Dietary restrictions

  • Appointment and venue-tour information

  • Requested proposals and package preferences

  • Event-planning details

  • Other information you voluntarily provide regarding your event

Please avoid providing sensitive personal or medical information unless it is reasonably necessary for us to fulfill a specific request, such as accommodating a dietary restriction.

Payment and Transaction Information

We may collect information necessary to process venue bookings, catering orders, deposits, and other event-related transactions.

Payment-card information may be processed by third-party payment processors or point-of-sale providers, such as Toast or other authorized payment-service providers. Shubham Halls does not ordinarily store complete credit-card numbers on its own servers.

SMS and Mobile Information

When you provide your mobile number and consent to receive text messages, we may collect:

  • Your mobile telephone number

  • The date, time, and method of your consent

  • Your SMS opt-in or opt-out status

  • SMS registration and consent records

  • Messages exchanged with Shubham Halls

  • Information related to your inquiry, appointment, booking, or event

Automatically Collected Information

When you use our website, certain information may be collected automatically, including:

  • Internet Protocol address

  • Browser type

  • Device type

  • Operating system

  • Referring website

  • Pages viewed

  • Dates and times of website activity

  • General website interaction and usage information

2. How We Use Your Information

We may use the information we collect to:

  • Respond to venue, catering, and event-service inquiries

  • Recommend an appropriate hall or service based on event requirements

  • Schedule and confirm venue tours, tastings, consultations, and appointments

  • Prepare and provide requested proposals, estimates, menus, and booking information

  • Facilitate and manage venue reservations, catering orders, and event services

  • Communicate regarding availability, contracts, deposits, payments, event requirements, and service updates

  • Process payments and provide invoices, confirmations, and receipts

  • Provide customer service and event-related support

  • Maintain records of customer inquiries, bookings, consent, and communications

  • Manage customer relationships through authorized customer relationship management systems, such as Zoho

  • Operate, maintain, secure, and improve our website and services

  • Monitor website performance and analyze general usage trends

  • Prevent fraud, misuse, unauthorized access, and other security incidents

  • Comply with applicable legal, regulatory, accounting, and contractual requirements

  • Send marketing or promotional communications when you have separately consented to receive them or when otherwise permitted by applicable law

Consent to receive SMS messages is not a condition of purchasing or receiving goods or services from Shubham Halls.

3. SMS Communications

When you consent to receive SMS communications from Shubham Halls, we may send conversational and informational messages relating to:

  • Your inquiry

  • Venue availability

  • Venue tours or tasting appointments

  • Requested proposals

  • Reservations and bookings

  • Event details and reminders

  • Customer-service questions

  • Other information relevant to your relationship with Shubham Halls

Message frequency varies according to your inquiry, booking, and communication activity. Message and data rates may apply.

You may opt out of SMS communications at any time by replying STOP. For assistance, reply HELP.

After you submit an opt-out request, we may send one final message confirming that your opt-out request has been processed. We will not send additional SMS messages unless you subsequently provide consent again.

SMS consent is specific to text messaging and is not required as a condition of purchase.

4. Mobile Information and SMS Consent Protection

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Mobile opt-in information, mobile telephone numbers, SMS registration information, and SMS consent records may be disclosed only to vendors and service providers that support the delivery, routing, administration, security, or operation of Shubham Halls’ own messaging services.

These service providers may access or process mobile information only as necessary to provide operational support to Shubham Halls. They are not authorized to use the information for their own marketing, advertising, promotional activities, or any other independent purpose.

Any permitted sharing with service providers is limited to operational support performed on behalf of Shubham Halls. It does not include permission for those providers to market their own products or services to you.

We do not sell, rent, transfer, share, or disclose consumer mobile data, including mobile telephone numbers, SMS registration information, and SMS opt-in data or consent, to external organizations, affiliates, or third parties for marketing, promotional, advertising, or other independent use.

SMS opt-in data and consent will not be transferred to, sold to, or shared with third parties for their marketing purposes.

Shubham Halls maintains administrative, technical, physical, and organizational safeguards designed to prevent unauthorized access, use, disclosure, alteration, transfer, or sharing of personal information, including mobile information and SMS consent records.

5. Disclosure of Information

We do not sell or rent your personal information.

We may disclose limited personal information in the circumstances described below.

Operational Service Providers

We may provide information to service providers that perform necessary business functions on our behalf, including:

  • Payment processing

  • Website hosting and maintenance

  • Customer relationship management

  • Email delivery

  • SMS message delivery and routing

  • Venue-booking and appointment management

  • Data storage and security

  • Accounting and administrative services

  • Customer service

  • Website analytics

  • Other operational support services

Service providers receive only the information reasonably necessary to perform services on our behalf. They are not authorized to use the information for their own independent marketing or promotional purposes.

The sharing of information with operational service providers does not include sharing mobile information or SMS opt-in consent with third parties or affiliates for marketing or promotional purposes.

Legal and Safety Requirements

We may disclose information when reasonably necessary to:

  • Comply with applicable law, regulation, subpoena, court order, or lawful governmental request

  • Establish, exercise, or defend legal rights

  • Enforce agreements and policies

  • Investigate suspected fraud, misuse, or unlawful activity

  • Protect the safety, property, and rights of Shubham Halls, our customers, or others

Business Transactions

If Shubham Halls undergoes a merger, acquisition, financing, reorganization, sale of assets, or similar business transaction, information may be transferred as part of that transaction, subject to applicable law and appropriate confidentiality protections.

Mobile information and SMS opt-in consent will not be transferred for the recipient’s independent marketing or promotional use. Any successor organization must continue to handle such information consistently with applicable law and the commitments stated in this Privacy Policy.

6. Marketing Communications

We may send marketing or promotional email communications when you have opted in or when otherwise permitted by applicable law.

You may unsubscribe from marketing emails by using the unsubscribe instructions included in the communication or by contacting us.

Providing consent for informational SMS messages does not automatically enroll you in promotional SMS marketing. We will not use your mobile opt-in information to authorize third-party or affiliate marketing.

7. Cookies and Tracking Technologies

We may use cookies, web beacons, pixels, and similar technologies to:

  • Operate and maintain our website

  • Remember website preferences

  • Understand how visitors use the website

  • Diagnose technical issues

  • Improve website functionality and customer experience

  • Measure the effectiveness of our own advertising and outreach

You may configure your browser to reject or remove cookies. Some website features may not function properly when cookies are disabled.

Third-party analytics or advertising providers may collect website-usage information according to their own privacy policies. Such technologies do not permit us to share your SMS opt-in data or consent for third-party marketing purposes.

8. Data Retention

We retain personal information only for as long as reasonably necessary to:

  • Respond to inquiries

  • Provide requested services

  • Manage reservations and event relationships

  • Maintain business, financial, and transaction records

  • Document SMS consent and opt-out requests

  • Resolve disputes

  • Enforce agreements

  • Meet legal, tax, accounting, and regulatory obligations

  • Protect against fraud, misuse, and security incidents

Retention periods may vary depending on the nature of the information and the purpose for which it was collected.

9. Data Security

We use reasonable administrative, technical, organizational, and physical measures designed to protect personal information from unauthorized access, acquisition, use, alteration, loss, disclosure, transfer, or destruction.

These safeguards may include access restrictions, account controls, service-provider review, secure systems, staff procedures, and other measures appropriate to the nature of the information.

We maintain policies and security controls intended to prevent unauthorized access, use, transfer, or sharing of user data, including mobile telephone numbers and SMS opt-in records.

No security system or method of electronic transmission is completely secure. Therefore, we cannot guarantee the absolute security of information transmitted to or maintained by us.

10. Your Privacy Choices

Depending on applicable law, you may request that we:

  • Provide information about the personal information we maintain about you

  • Correct inaccurate personal information

  • Delete certain personal information

  • Stop sending marketing communications

  • Stop sending SMS communications

  • Explain how we use or disclose your personal information

To stop receiving SMS communications, reply STOP to a message from Shubham Halls.

For SMS assistance, reply HELP.

You may also submit a privacy request using the contact information provided at the end of this Privacy Policy.

We may need to verify your identity before completing certain privacy requests.

11. California Privacy Rights

California residents may have specific rights concerning their personal information under applicable California privacy laws. Depending on whether a particular law applies to Shubham Halls and subject to applicable exceptions, these rights may include:

Right to Know

You may request information about the categories and specific pieces of personal information we have collected about you, the sources of that information, the purposes for collecting it, and the categories of parties to whom it has been disclosed.

Right to Correct

You may request the correction of inaccurate personal information maintained about you.

Right to Delete

You may request the deletion of certain personal information, subject to legal and operational exceptions.

Right to Opt Out of Sale or Sharing

You may have the right to opt out of the sale or sharing of personal information as those terms are defined under applicable California law.

Shubham Halls does not sell personal information for monetary compensation. We do not sell or share mobile information or SMS opt-in consent with third parties or affiliates for their marketing or promotional purposes.

Right to Non-Discrimination

You have the right not to receive discriminatory treatment for exercising applicable privacy rights.

To submit a request, contact us using the information listed in Section 16.

12. Children’s Privacy

Our website and services are intended for adults arranging venues, catering, and event-related services. They are not directed toward children under 13 years of age.

We do not knowingly collect personal information directly from children under 13. If we learn that such information has been collected without appropriate authorization, we will take reasonable steps to delete it.

13. External Websites

Our website may include links to third-party websites or services. We are not responsible for the privacy, security, or content practices of websites or services that we do not control.

We encourage you to review the privacy policies of external services before providing personal information to them.

14. Do Not Track Signals

Some internet browsers offer a “Do Not Track” setting. Because there is not currently a universally accepted standard for responding to these signals, our website may not respond to all Do Not Track requests.

You may use your browser settings and available cookie controls to manage tracking preferences.

15. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, information practices, technology, or legal and regulatory obligations.

When we update this Privacy Policy, we will revise the Effective Date shown at the top of the page. We encourage you to review this page periodically.

16. Contact Us

For questions, comments, or privacy requests, contact:

Shubham Halls
1214 Apollo Way
Sunnyvale, CA 94085

Email: sharma@shubhamhalls.com
Phone: 669-315-4545
Website: www.shubhamhalls.com